Terms & Conditions

Terms & Conditions

Last Updated: August 28, 2026

Welcome to T WALK. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. General

This website is operated by T WALK, a men’s footwear brand specializing in premium leather dress shoes.

By using this website, you confirm that you understand and agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, slight variations in color, texture, grain, or appearance may occur because genuine leather is a natural material. These natural variations are not considered defects.

3. Product Availability

All products are subject to availability.

T WALK reserves the right to discontinue products, change product designs, or limit quantities without prior notice.

If an ordered product becomes unavailable, we will contact the customer and provide an appropriate solution.

4. Prices

All product prices displayed on the website are subject to change without prior notice.

T WALK reserves the right to correct pricing errors or incorrect product information. If an order has been placed at an incorrect price, we may contact the customer before processing the order.

5. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, billing details, and delivery address.

We reserve the right to cancel or refuse an order in cases including suspected fraudulent activity, incorrect information, product unavailability, or other legitimate business reasons.

6. Payment

Customers are responsible for providing valid payment information where online payment is available.

Orders may only be processed after the required payment or order confirmation has been received.

7. Shipping & Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery times may vary depending on the customer’s location and courier service.

T WALK is not responsible for delays caused by courier companies, incorrect addresses, weather conditions, public holidays, or circumstances beyond our reasonable control.

8. Returns & Exchanges

T WALK offers exchanges within 7 days of receiving the order, subject to our Returns & Exchange Policy.

Products must be unused, unworn, undamaged, and returned with their original packaging and accessories.

For complete details, please refer to our Returns & Exchange Policy.

9. Customized Products

Customized or specially made products may not be eligible for exchange unless the product is defective or does not match the agreed customization.

Customers are responsible for providing accurate customization details before production.

10. Intellectual Property

All content on this website, including the T WALK name, logo, product images, text, graphics, designs, and other materials, is owned by or licensed to T WALK unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without written permission.

11. Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access to the website

• Copy or misuse website content

• Interfere with the website’s operation or security

• Submit false or misleading information

• Use the website to conduct fraudulent activities

12. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, hosting providers, analytics services, or other service providers.

We are not responsible for the policies, availability, or actions of third-party services.

13. Limitation of Liability

T WALK will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.

Our responsibility regarding a product will generally be limited to the remedies available under our applicable Returns & Exchange Policy and applicable law.

14. Changes to These Terms

T WALK reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be posted on this page with an updated Last Updated date.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

T WALK